Lumora Dynamics

Privacy Policy

Effective Date: February 1, 2024

1. Introduction
Welcome to Lumora Dynamics (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services (collectively, the “Services”). This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the policies of Google, Facebook, and other major platforms.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other data provided when signing up for our Services.
  • Technical Information: IP address, browser type, device information, and usage data.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance user experience, analyze trends, and track interactions with our Services.

3. How We Use Your Information
We process your data for the following purposes:

  • To provide and maintain our Services.
  • To personalize user experience and offer relevant content.
  • To comply with legal obligations and platform policies (Google, Facebook, etc.).
  • To improve security and prevent fraudulent activities.
  • To send promotional communications, subject to user consent.

4. Legal Basis for Processing (For GDPR Compliance)
We rely on the following legal grounds for processing personal data:

  • Consent: When you provide explicit consent.
  • Contractual Obligation: When processing is necessary for fulfilling a contract.
  • Legal Compliance: When required by law.
  • Legitimate Interest: For improving our Services and marketing activities.

5. Data Sharing & Third-Party Services
We may share your data with:

  • Service Providers: Payment processors, hosting services, analytics providers.
  • Advertising Partners: Google Ads, Facebook Ads, and other marketing platforms.
  • Legal Authorities: When required by law or to protect our rights.

We ensure all third-party providers comply with relevant data protection laws.

6. International Data Transfers
If you are in the European Economic Area (EEA), your data may be transferred to the United States or other jurisdictions. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and data protection agreements.

7. Your Rights Under GDPR & CCPA
Depending on your location, you have the following rights:

  • Access: Request a copy of your data.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request data deletion under certain conditions.
  • Objection: Object to certain data processing activities.
  • Data Portability: Request transfer of data to another provider.
  • Withdraw Consent: Opt out of data processing where consent was previously given.

To exercise these rights, please contact us at [Your Contact Email].

8. Data Retention
We retain personal data as long as necessary for legitimate business purposes or as required by law.

9. Security Measures
We implement technical and organizational measures to protect your data, including encryption, access control, and regular security audits.

10. Cookies & Tracking Technologies
We use cookies to improve your experience. You can manage your cookie preferences via browser settings or by using opt-out tools provided by Google and Facebook.

11. Third-Party Links
Our Services may contain links to third-party sites. We are not responsible for their privacy practices.

12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:

Lumora Dynamics
726 Ruiz Street, San Antonio TX 78027
privacy@lumoradynamics.com

By using our Services, you acknowledge and agree to this Privacy Policy.